Privacy Policy

1. Introduction

Welcome to Leap Trading Infrastructure ("Leap," "we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading infrastructure, trading bots, and related services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Account credentials and authentication information
• Payment and billing information
• Communication preferences
• Customer support inquiries and communications

2.2 Trading and Technical Information

When you use our trading services, we may collect:

• Trading activity and performance data
• Wallet addresses and transaction information
• API usage and connection logs
• System performance and error logs
• Device and browser information

2.3 Automatically Collected Information

We automatically collect certain information when you use our services:

• IP address and location data
• Usage patterns and preferences
• Cookies and similar tracking technologies
• Device and browser information

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our trading infrastructure services
• Processing transactions and managing your account
• Improving and optimizing our services
• Providing customer support and responding to inquiries
• Sending important updates and notifications
• Ensuring security and preventing fraud
• Complying with legal and regulatory requirements

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• With trusted service providers who assist in operating our services
• In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure data centers and infrastructure
• Employee training on data protection

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Data portability
• Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences, though disabling certain cookies may affect service functionality.

9. Third-Party Services

Our services may integrate with third-party services, such as payment processors, analytics providers, and social media platforms. These services have their own privacy policies, and we encourage you to review them.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the “Last updated” date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the jurisdiction in which Leap operates. Any disputes arising from this policy will be resolved in accordance with applicable laws and regulations.